Fuzzy Felt Privacy Policy

Last updated: March 12, 2025

This Privacy Policy describes how Fuzzy Felt (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://www.fuzzyfelt.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By accessing or using any of our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, operational requirements, legal obligations, or regulatory reasons. The revised Privacy Policy will be posted on the Site, and the “Last updated” date will be adjusted accordingly.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information from various sources. The information we collect and use depends on how you interact with us.

In addition to the specific uses listed below, we may use your information to:

• Communicate with you

• Provide and improve our Services

• Comply with applicable legal obligations

• Enforce our terms and policies

• Protect our rights and those of our users

What Personal Information We Collect

Information You Provide Directly

When you interact with our Services, we may collect:

• Contact details: Name, address, phone number, and email

• Order details: Billing and shipping information, payment confirmation, email, and phone number

• Account information: Username, password, and security settings

• Shopping details: Items viewed, added to cart, or added to wishlist

• Customer support communications: Any information you provide when contacting us

Some features require you to provide certain information. Choosing not to provide it may limit access to those features.

Information We Collect Automatically (Cookies & Tracking)

We automatically collect certain data about your interaction with our Site using cookies, pixels, and similar technologies. This may include:

• Device and browser details

• IP address and network information

• Usage activity on the Site

For more details on the specific cookies used, refer to Shopify’s Cookie Policy.

Information from Third Parties

We may receive information from:

• Service providers (e.g., Shopify, payment processors)

• Advertising and marketing partners

• Analytics providers

Any third-party data we collect is treated under this Privacy Policy.

How We Use Your Personal Information

 

• Order Fulfillment & Customer Support: Process payments, ship products, handle returns, and respond to inquiries.

• Marketing & Advertising: Send promotional content, display relevant ads, and tailor our services to you.

• Fraud Prevention & Security: Detect and prevent fraudulent activity and unauthorized access.

• Legal Compliance: Comply with applicable regulations and law enforcement requests.

 

Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, run analytics, and serve personalized content. You can disable cookies in your browser settings, but this may impact site functionality.

For detailed cookie policies related to Shopify, visit: https://www.shopify.com/legal/cookies.

 

How We Share Personal Information

We do not sell your personal information but may share it in these circumstances:

• Service Providers: Payment processors, shipping carriers, and IT providers.

• Marketing Partners: To show relevant ads and promotions.

• Business Transactions: If we are involved in a merger or acquisition.

• Legal Compliance: If required by law or to protect our rights.

In the past 12 months, we have shared identifiers, transaction details, and site usage data with business and marketing partners.

User-Generated Content

If you post reviews or other content on our Site, it may be publicly visible. We are not responsible for how others use or share this information.

Third-Party Websites & Links

Our Site may contain links to third-party websites. We are not responsible for their privacy policies or content. Please review their policies before providing personal information.

Children’s Data

Our Services are not intended for children under 13, and we do not knowingly collect data from them. If you believe a child has provided personal information, contact us at hello@fuzzyfelt.com for removal.

 

Security & Data Retention

We implement security measures to protect your personal data. However, no system is completely secure.

We retain personal information as long as necessary for:

• Account maintenance

• Legal obligations

• Business operations

If you have concerns about data retention, contact us at hello@fuzzyfelt.com.

Your Rights & Choices

Depending on your location, you may have rights such as:

• Access & Correction: Request access to or correction of your personal data.

• Deletion: Request that we delete your data.

• Opt-Out of Marketing: Unsubscribe from promotional emails at any time.

• Restrict Processing: Object to data processing for specific purposes.

To exercise your rights, contact hello@fuzzyfelt.com.

For U.S. users: If you wish to opt out of targeted advertising, visit https://privacy.shopify.com/en.

International Users

We may transfer and process your data outside your country, including to the United States and Canada. If you are in the EU, UK, or other regions, we use legal mechanisms like Standard Contractual Clauses (SCCs) to protect your data.

Complaints & Contact Information

If you have concerns about this policy or our handling of personal data, contact us at:

📧 Email: hello@fuzzyfelt.com

🌐 Website: https://www.fuzzyfelt.com

If you are not satisfied with our response, you may contact your local data protection authority.